Warranty Terms and Conditions.
LOPE Pilates Warranty conditions.
Reformer Frames:
Maple Wood Reformer and Beech Wood Reformer frame has 5 years warranty.
Aluminium Reformer has 2 years warranty for frame.
Home reformer 6 month warranty.
- Warranty is limited for 2 years on the foot-bar, does not include wear and tear on upholstery.
- Replacements parts are free of charge however LOPE does not cover the cost of shipping the spare part.
- Springs have a 6 month warranty period. (Both reformer or chair)
- Box and Carriage has 1 year warranty period.
- Warranty excludes damage for wear and tear and or damaged caused by the user.
- Warranty only covers manufacturing fault.
- Returns and change of mind are not excepted.
Ladder Barrel:
- No warranty on upholstery (if damage is not due to manufacturing fault).
- 12 month Manufacturers Limited Warranty on all other components.
Cadillac | Trapeze Table | Wall Unit | Wall Bars | Springboard
- 12 month Manufacturers Limited Warranty is extended in regard to wood components/ frame, stainless overhead bars/frame and fastenings thereof, and related welding of stainless frame.
- 12 month Manufacturers Limited Warranty on all other components.
There is no warranty for scratch marks or tears on upholstery.