Terms of service

1.You may pick up the product(s) from our warehouse. Alternatively you may contact us to arrange delivery.   (Products are packed in large crate boxes- We suggest collection in a van/truck)

2.The purchaser is responsible for shipping/delivery costs. No shipping or delivery will be complimentary. 

3.Lope Pilates is not liable for any damages that may occur in transit. Products leaving our warehouse will always be checked prior to shipping.

4.Shipping (if conducted by us) will be arranged within 3 business days from date of purchase.

For Melbourne clients: For customers within a 30KM radius from our warehouse, Lope Pilates will offer complimentary instalment and assembly. Please note, Lope Pilates does not provide rubbish removal/disposal. Rubbish removal/disposal will be the responsibility of the client.
        

For interstate clients:  Lope Pilates will ship purchases via a third party courier service to all interstate clients. Tracking will be provided upon finalisation. Please note: Our third party courier service will not provide moving assistance, assembly, installation, rubbish removal.